Política de frete

Shipping Policy

Thank you for choosing Plane Instruments. We strive to ensure a smooth and reliable shopping experience for all our customers. Please review our shipping policy below:

  1. Shipping Costs:

    • All shipping costs for the delivery of equipment are the responsibility of the customer. The customer will be required to pay for the shipping fees when placing an order.
  2. Defective or Warranty-Related Products:

    • If the product is defective or needs to be repaired or replaced under warranty, Plane Instruments will cover the shipping costs for returning the item and sending the replacement or repaired product. This applies only if the product is confirmed to be defective or covered under warranty.
  3. Shipping Company:

    • Plane Instruments does not take responsibility for the shipping company chosen by the customer to return or exchange the product. The customer is free to select any shipping carrier, but we recommend using a reputable and trackable service to ensure safe and timely delivery.
  4. Shipping Responsibility:

    • The customer is responsible for ensuring that the correct shipping address is provided at the time of purchase. Plane Instruments is not liable for lost or delayed shipments caused by incorrect address details provided by the customer.
  5. Shipping Times:

    • Shipping times vary depending on the shipping carrier and destination. Please note that processing times may take up to 1-3 business days before shipment.
  6. International Shipping:

    • If you are ordering internationally, the customer is responsible for any customs fees, taxes, or import duties applicable to their country. These charges are not included in the purchase price.

By placing an order with Plane Instruments, you acknowledge and agree to the terms of this shipping policy. If you have any questions or concerns about shipping, please feel free to contact our support team.